This notice is sent to you in accordance with the requirements of the Consumer Product Safety Act. KTM North America, Inc. has determined that a defect exists with the throttle assembly which relates to motor vehicle safety. To ensure the highest level of safety, performance, reliability and customer satisfaction, it is necessary to have the top half of the throttle housing assembly replaced by an authorized KTM Dealer free of charge.
On affected models, during use there is a possibility that the throttle cable could be pinched between the throttle cable wheel (white plastic) and top part of the throttle housing assembly. This could cause the throttle cable to not function properly which may result in an uncontrollable throttle. Subsequently, this could lead to an accident and may cause injury or death to the rider or others. The cause of the defect involves an improperly manufactured top half of the throttle housing assembly from the supplier. The defective top half of the throttle housing assembly must be replaced along with the throttle cable wheel (white plastic) and brass bushing by an authorized KTM dealer.
It is mandatory that you discontinue riding your motorcycle until the defect has been repaired. Please contact your authorized KTM Dealer (log onto www.ktmusa.com for a complete dealer listing) as soon as possible to arrange having your top half of the throttle housing assembly replaced. It is suggested that you call your local authorized KTM Dealer to make an appointment to have the top half of your throttle housing assembly replaced. Please present a copy of this letter along with your motorcycle to your local authorized KTM dealer. There will be no charge for the replacement of the top half of the throttle housing assembly or the dealer’s services.
If you experience difficulties in obtaining the replacement of the top half of your throttle assembly housing, throttle cable wheel and brass bushing from an authorized KTM Dealer please contact KTM North America, Inc. Customer Relations at (888) 985-6090 for assistance. Furthermore, you may contact the U.S. Consumer Product Safety Commission’s hotline (800) 638 -2772 or go to http://www.cpsc.gov/en/Recalls for recall information.
If you have repaired your top throttle housing assembly prior to receiving this letter, you may be eligible to receive reimbursement for the cost. For reimbursement details contact KTM North America, Inc. Customer Relations at (888) 985-6090 for details.
If you have sold, traded or no longer own this motorcycle, it is important for the safety of the current owner that you inform KTM of current ownership or unknown ownership status by returning the second page of this letter in the enclosed self addressed prepaid postage envelope.
We apologize for any inconvenience and want to assure you that our commitment together with all KTM Dealers to provide you with the highest level of service, support and customer satisfaction.
Dealer Technical Service and Warranty Department KTM North America, Inc.
A note from Appalachian Offroad MC LLC: If you are the owner of one of the above motorcycles, you will receive this letter from KTM. You should take the letter along with the affected motorcycle to an authorized KTM Dealer for the replacement of the top half of their throttle housing assembly. For more information and to view this part online, please follow the link below.