Forums/FAQ: Frequently Asked Questions

Shipping: How long will it take to receive my order?

Jamin
posted this on August 15, 2010 12:27

We have a large inventory of fast moving KTM OEM parts as well as a large selection of aftermarket accessories. However, it is impossible to keep all 27,000+ parts listed in our online database in stock. Luckily, our location is very close to the KTM PDC (Parts Distribution Center) and is usually only an overnight trip via UPS Ground. (See our business hours)

In stock items will be shipped immediately. However, most orders do require items to be special ordered from KTM. Please allow an extra 2 days for this scenario. Smaller orders are shipped USPS 2 Day Priority Mail but larger orders (heavier items) must be shipped UPS Ground. Special shipping (Next Day Air, 2nd Day Air, etc.) may be available, please send us an email for details. The usual turn around for an order to be delivered should be 1 week depending on the availability of the parts, and your distance from our location. You will receive an automated tracking number email from USPS or UPS, there is no need to request a tracking number.

 
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