Orders: What do I do if my items are on backorder?

Backorder means our distributor is out of stock on the product in question. If you have ordered parts that are on backorder, you will be notified via email. You may cancel backordered items at any time by sending us an email or replying to your backorder notification. There is no need to reorder any backordered items.

Most of our distributors, including KTM, are currently providing estimated ship dates for the majority of their backordered product. These dates, if available, are provided in the backorder notifications. Please remember, these are only estimated dates and are subject to change.

Please feel free to request an update at any time. Backordered items are shipped as soon as they are received and may ship without notification. 

You will be charged for Backordered items when placing your order and they will automatically ship as soon as they arrive to us.

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