When you shop with AOMC you deserve prompt service. As soon as your order is processed our dedicated AOMC warehouse team goes to work getting it to you as quickly as possible.
In-stock items will be shipped immediately. However, many orders do require items to be ordered from suppliers. Please allow an extra 2 days for this scenario or possibly longer for more specialty, niche, or limited distribution items.
We have a large inventory of fast-moving KTM, Husqvarna, Beta, and other OEM parts as well as a large selection of aftermarket accessories. However, it is impossible to keep all 256,000+ parts listed in our online database in stock. Luckily, our location is located very close to the KTM, Husqvarna, and other PDC (Parts Distribution Centers). Items that are not in-stock can usually be sourced in less than 24 business hours. If time is of the essence please be sure to contact us or view this link: Is this item in stock?
AOMC Trail Mail is our free shipping option for orders over $99 USD. When you select this option our shipping department makes the determination on sending your order either USPS Priority Mail, FedEx Ground, or UPS Ground. For orders that do not qualify for Trail Mail or if you choose another option, read on for more details.
USPS Priority Mail is USPS' flagship package service and delivers in most areas of the continental US in 2-3 business days. See below for an estimate of FedEx and UPS options.
The usual turn around for an order to be delivered should be 1 week depending on the availability of the parts, and your distance from our location. You will receive an automated tracking number email from USPS, UPS or FedEx, there is no need to request a tracking number.
Our official Shipping Policy can be found here: http://AOMC/SARP.html
Time-In-Transit: Please use the UPS and FedEx charts below to calculate how long it will take to receive your order via ground service from our Charleston, WV 25313 facility.
note- The majority of orders are shipped without "signature service." This means that the given shipper, at their discretion, may leave your order unattended as they judge best. These decisions are made according to the policies of the shipper, and not KTM-Parts.com. Once an item is reported delivered by the shipper, KTM-Parts.com, and it's affiliates can hold no responsibility for the security of the package.
If you are concerned about the security of your delivery location, please contact us to arrange special shipping requests at email@example.com or during normal shipping business hours at 304-932-0437.