FAQ: Frequently Asked Questions
Questions and answers to your most common concerns and inquiries.
- Orders: How do I order a frame?
- Items: Is this item in stock?
- Secure Checkout details.
- My CDI is discontinued?! What should I do?
- Warranty information for Thor Clothing
- How do I choose from KLIM's many sizing options? (KLIM sizing charts)
- Orders: Can I cancel my order?
- KTM Vin Number Identification Chart
- Sales: Where are you located?
- Sales: How do I buy a new bike?
- Accounts: Do you sell to other dealers?
- Items: What size does my kid wear?
- Items: The Parts Finder says Qt. 6. How many do I order?
- Items: How can I get a discount?
- Shipping: How much is shipping?
- Shipping: What is your International Shipping Policy?
- Items: I cannot find a particular part for a bike but think you might carry it, can I special order?
- Orders: How do I return an item?
- Items: The product I would like to order is Superseded, what does that mean?
- Orders: How can I make changes to my order?
- Checkout: My credit card is being declined. What do I do?
- Orders: What do I do if my items are on backorder?
- Shipping: How long will it take to receive my order?